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TERMS & CONDITIONS

FiTU – Terms & Conditions

Company: Giacomo Daniele Niemann-Francia – FiTU
SIRET: 10096084800016

1. Scope

These Terms & Conditions apply to all purchases made on the FiTU website. By placing an order, you agree to these terms.

2. Products

FiTU offers fishing tackle and related products. All product descriptions, images, and specifications are for information purposes. Minor variations may occur.

3. Orders

  • Orders are processed after payment confirmation.

  • All orders are subject to product availability.

  • FiTU reserves the right to cancel or refuse any order.

4. Pricing

  • Prices are displayed in Euros (€) and include VAT.

  • Shipping costs are added at checkout.

  • Prices may change, but changes do not affect confirmed orders.

5. Payment

Accepted payment methods: [list methods, e.g., credit card, PayPal, Stripe]

Payments are processed securely through the chosen payment provider. FiTU never stores your full card details.

6. Shipping

All orders are dispatched within 2 business days. Delivery times and costs are detailed in our Shipping & Returns Policy.

7. Right of Withdrawal

Consumers in the EU have a 14-day right of withdrawal from the date of receipt, in accordance with French and EU law. Full details are available in the Shipping & Returns Policy.

8. Liability

FiTU is responsible for delivering products in accordance with French consumer law.

  • FiTU cannot be held liable for indirect damages, loss of profit, or misuse of products.

  • The risk passes to the consumer upon receipt of goods.

9. Intellectual Property

All website content, logos, images, and product designs are the property of FiTU. No part may be reproduced without written permission.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by French law.

In the event of a dispute, the consumer may contact the Centre de médiation or bring the case before a competent French court.

11. Contact

For questions or complaints:

FiTU
Email: momo@fishingtungsten.com
 

​PRIVACY & SAFETY​

FiTU - Privacy & Safety Policy

At FiTU ("we", "our", "us"), your privacy and online safety are top priorities. This Privacy & Safety Policy outlines how we collect, store, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and relevant EU data protection laws.

​

1. Information We Collect

We collect personal data when you:

  • Place an order through our website

  • Create an account

  • Contact us via email or contact form

  • Subscribe to our newsletter or marketing updates

This may include your name, email address, delivery address, phone number, and payment details.

2. Payment & Verification

All payments are processed securely using trusted third-party providers (e.g., Stripe, PayPal). We do not store your card details. These providers may collect and process payment verification data in accordance with their own privacy policies.

3. How We Use Your Data

We use your data to:

  • Fulfil and deliver your orders

  • Provide customer support

  • Send order updates and confirmation emails

  • Respond to enquiries

  • Improve our services and product offerings

  • Send marketing communications (if you have opted in)

4. When We Contact You

You will receive transactional emails related to your order (e.g., confirmation, shipping updates). If you opt in, we may occasionally send you marketing emails about new products, offers, and updates. You can unsubscribe at any time.

5. Data Sharing

We only share your data with third parties necessary to fulfil your order (e.g., payment gateways, shipping providers). We never sell your information to third parties.

6. Data Storage & Security

We store your data on secure servers and use appropriate technical and organisational measures to protect your information against unauthorised access, misuse, or loss.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain processing activities

  • Withdraw your consent at any time

To exercise your rights, please contact us at momo@fishingtungsten.com.

8. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact
For any questions regarding this policy, email us at: momo@fishingtungsten.com

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